9 Questions To Ask Your Garage Door Repair Company

Well, it happened… you came home and pushed the garage door button and…. nothing happened. (bet you pushed it more than once too!)

So it’s time to call a pro and get help.. but there seem to be so many companies offering garage door repair… what do I ask – how do I choose?

Here are 9 questions that will definitely help you make this important decision.

  1. Are the garage door service people qualified? Find out if they are certified. Do technicians ...
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How to reset your electric garage door opener

If your garage door closes briefly and then automatically opens, or if it stops closing before it meets the ground, your electric garage door opener needs to be reset. Although every garage door opener functions a little differently, for many garage door openers the following instructions will be applicable: Shut off the power at the breaker, or unplug the garage door opener. Wait 10 seconds, and turn the power back on. Press the down arrow button, and keep pressing it ...

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Tips on When to Repair Garage Door

Two things contribute to a long lasting product – quality and maintenance.

For anything mechanical to last long it has to be well maintained. This is also an indication that if something becomes damaged or broken it ought to be corrected as quickly as possible. In short repair and maintenance of items makes them last longer and also serve the owners time and money.

Additionally, this is true for garage doors. As a result of the garage doors’ frequent use, some form ...

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My garage door opener does not do anything when I push the button ?!

Yes, it’s a call we get often — What should you look for first?

The first thing that you should do is check to be sure that the opener is still plugged into the electric outlet. Sometimes it’s as simple as a loose plug. Secondly you should confirm that there is power coming out of the electric outlet. Plug a lamp or something in and see if it has power, or, you can temporarily plug the garage door opener ...

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Why won’t our garage door go down?

We hear this question/comment a lot: “Our garage door opener was working fine, but all of a sudden we have to hold the wall button down to get the door to close. How do we get the door opener to start working again?

This is often a photo eye issue. The photo- eye safety beams may be blocked, misaligned, or malfunctioning.

Start by moving any objects that may be interfering with the signal and verify that the photo-cell LED lights are illuminated ...

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Garage Doors are a lot like people – the Top Reasons Garage Door Springs Break

Garage Doors are a lot like people. Age catches up to us all – Rust can make movement difficult and cold affects us as we get older.

Age:

In todays’ modern garage doors Torsion springs provide over 90% of the lift needed to raise a garage door so they are critical to your doors’ operation and just like my body; torsion springs simply wear out over time. The question is, how much time?

How long a garage door spring will last depends on ...

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Why is my remote not working at all?

First look at your wall button is the light (led) blinking? If so this could mean one of two things. One; the lock button has been pushed – this is a simple fix – simply push the lock button for 3-5 seconds and release then try your remote. If your wall button does not have a lock button, this means that your remotes need to be reprogrammed this will occur for two reasons: power outage or a bad circuit board ...

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Garage Doors are Just like your Car

You know when your car is due for a tune up and oil change, but what about your garage door? Just like your car, garage doors need tune ups and inspections, and for many of the same reasons.

You’ve heard the phrase “Pay me now or pay me later” when it comes to car repairs… the same can be true about your garage door.

You probably don’t think much about your garage door until it won’t open. Garage doors can weigh hundreds ...

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We get this question a lot!

We talk with lots and lots of homeowners about their garage doors and any needed repairs, and we get this question a lot… How do your replacement parts compare to typical replacement parts??

Let’s start with quality. Retrak Garage Door parts are designed for a long trouble free life, they are commercial grade and the highest quality parts available in the garage door industry today.

What about longevity? Our Springs are rated to last 4 times longer than typical springs and our ...

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Two Questions We Get a Lot

My door does not open or close far enough. What should I do?
You many need to adjust the “travel settings” on your openers. Your opener will have a “travel” adjustment that controls the distance that the garage door opener moves the door. Separate adjustments can be made to the opening travel distance and the closing travel distance. Refer to your owner’s manual, or contact us for a professional tune-up and adjustment.

My door opens very slowly. How can I adjust ...

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