We’re getting a new door, can we keep the old track?

We recommend replacing the track when you replace the door. Every brand of garage door has been designed to work with a specific type of track. Additionally, replacing your track is an inexpensive way to ensure that your entire garage door system is as a safe as possible. By replacing your track you also ensure that your door warranty will apply, in the event that you have a problem.

Retrak Door Service specializes in garage door repair, service, sales and installation ...

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Where can I buy torsion springs?

We get this all the time… Where can I buy torsion springs?

Let’s start with this… Torsion springs are not normally for sale to the general public and usually cannot be found in home improvement stores. This to prevent people without proper training from being injured in the process of a spring repair. Each year thousands of visits to hospital emergency rooms are attributed to attempting this repair. (20,000 plus).

The simple answer is don’t try it… It is highly advised ...

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9 Questions To Ask Your Garage Door Repair Company

Well, it happened… you came home and pushed the garage door button and…. nothing happened. (bet you pushed it more than once too!)

So it’s time to call a pro and get help.. but there seem to be so many companies offering garage door repair… what do I ask – how do I choose?

Here are 9 questions that will definitely help you make this important decision.

  1. Are the garage door service people qualified? Find out if they are certified. Do technicians ...
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How to reset your electric garage door opener

If your garage door closes briefly and then automatically opens, or if it stops closing before it meets the ground, your electric garage door opener needs to be reset. Although every garage door opener functions a little differently, for many garage door openers the following instructions will be applicable: Shut off the power at the breaker, or unplug the garage door opener. Wait 10 seconds, and turn the power back on. Press the down arrow button, and keep pressing it ...

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Tips on When to Repair Garage Door

Two things contribute to a long lasting product – quality and maintenance.

For anything mechanical to last long it has to be well maintained. This is also an indication that if something becomes damaged or broken it ought to be corrected as quickly as possible. In short repair and maintenance of items makes them last longer and also serve the owners time and money.

Additionally, this is true for garage doors. As a result of the garage doors’ frequent use, some form ...

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My garage door opener does not do anything when I push the button ?!

Yes, it’s a call we get often — What should you look for first?

The first thing that you should do is check to be sure that the opener is still plugged into the electric outlet. Sometimes it’s as simple as a loose plug. Secondly you should confirm that there is power coming out of the electric outlet. Plug a lamp or something in and see if it has power, or, you can temporarily plug the garage door opener ...

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Why won’t our garage door go down?

We hear this question/comment a lot: “Our garage door opener was working fine, but all of a sudden we have to hold the wall button down to get the door to close. How do we get the door opener to start working again?

This is often a photo eye issue. The photo- eye safety beams may be blocked, misaligned, or malfunctioning.

Start by moving any objects that may be interfering with the signal and verify that the photo-cell LED lights are illuminated ...

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Garage Doors are a lot like people – the Top Reasons Garage Door Springs Break

Garage Doors are a lot like people. Age catches up to us all – Rust can make movement difficult and cold affects us as we get older.


In todays’ modern garage doors Torsion springs provide over 90% of the lift needed to raise a garage door so they are critical to your doors’ operation and just like my body; torsion springs simply wear out over time. The question is, how much time?

How long a garage door spring will last depends on ...

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Why is my remote not working at all?

First look at your wall button is the light (led) blinking? If so this could mean one of two things. One; the lock button has been pushed – this is a simple fix – simply push the lock button for 3-5 seconds and release then try your remote. If your wall button does not have a lock button, this means that your remotes need to be reprogrammed this will occur for two reasons: power outage or a bad circuit board ...

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